No heat on a Sunday night shouldn't mean a lost customer.
HVAC emergencies cluster at the worst times — after hours, on weekends, during the first cold snap of the season. An AI phone assistant answers and books through all of it, so a missed call doesn't become a missed job.
From ring to booked, whenever the call comes in.
The average trade shop only books 42% of the calls that come in (ServiceTitan) — this answers whenever your phone does, works out what the caller actually needs, and gets it on the calendar.
Animated demo: a caller reports a broken furnace, the AI assistant confirms the address, books an emergency evening slot, and texts a confirmation.
Example call for illustration, not a recording of a real one.
Elbow-deep in a unit — the call still gets answered.
If a call goes unanswered, a text goes out instantly instead of silence. Home-service businesses miss an average of 27% of calls, rising to roughly 62% for small operators specifically (Invoca) — this is the cheapest fix for that gap.
Animated demo: an evening call is missed, an automatic text asks if it's a heating or cooling emergency, and the caller confirms so a technician can be booked right away.
Example exchange for illustration, not a recording of a real one.
How much are missed HVAC calls actually costing you?
Drag the sliders to match your business — most owners are surprised by the number.
Estimated missed revenue
$2,000/mo
$24,000 per year
HVAC FAQ
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